Buddies is committed to eliminating barriers to our programming and facility and ensuring an enjoyable experience for all of our patrons.

We are always looking to make improvements and welcome your feedback – please contact our Box Office Manager Ksenia Sabouloua at or 416-975-9130 if you have any suggestions or observations about accessibility at Buddies.

Click here to read our Ontario AODA Accessibility Report or check out our profile in AccessTO.

Visual Story

Our visual visual story is a document that will help you get acquainted with the Buddies building before your visit, and includes directions to the theatre and information on what you can expect when you get here.

Click here to see the Visual Story.

Physical Accessibility

Our entire facility is fully accessible to audience members, and our cabaret stage is also accessible to performers. Both of our performance venues offer seating at floor level. If you have any seating requirements, please inform our box office staff when purchasing your tickets.

Our entrance is accessed by ramp for all patrons. Our washrooms are located on the lower level, which can be reached by attendant-operated elevator. Some stalls are equipped with bars and provide extra space, though patrons with larger mobility devices may find it a tight fit.


Our washroom facilities are not designated by gender and all patrons are free to use the washroom of their choosing. Both washrooms are equipped with private stalls (including larger stalls that accommodate mobility devices) and communal sinks, one washroom is equipped with urinals that can be used by people of any height.

Service Animals

Accredited service animals are always welcome on our premises. Guide dogs or other service animals, including service animals in training, are allowed to accompany patrons who require them. If you are planning on bringing a service animal to a performance, please advise our box office staff when you purchase your tickets so that an appropriate seat can saved for you.

If you are a bringing a service animal, we recommend that you review any audience advisories about special effects that may affect your service animal during the production (i.e. loud noise, lighting effects, other animals, etc.). This information may not be known at the time of booking, but can be confirmed by our Box Office staff a few days prior to the first performance.

Personal Assistants and Support Persons

Personal Assistants and Support Persons are welcome to accompany any patron with diverse access needs. At no time will a person with access needs be prevented from having a Personal Assistant or Support Person with them while accessing events, shows, or the building. We consider a support person to be an individual chosen, or hired, to provide services or assistance with communication, mobility, personal care, medical needs, or access to good or services.

For ticketed events, Personal Assistants and Support Persons accompanying a person with diverse abilities will be admitted at no cost.

Access for d/Deaf and Hard-of-Hearing audiences

Many of the shows in our mainstage season and festivals offer ASL interpretation on select dates. See individual show pages for information and schedules. ASL interpretation at the box office and PWYC tickets are available during interpreted performances

Financial Accessibility

Buddies is committed to providing access to our programming for all people who want it, regardless of their financial means. We offer discounts for people under 30, arts workers, and groups. We also have discounted Rush Tickets and Pay-What-You-Can performances for all shows in our season.

For complete information on our ticket policies, click here.

Getting to Buddies

For instructions on getting to Buddies, click here.

Communication and Feedback

If you have comments or suggestions for us, please let us know. We welcome your feedback and your ideas about how we can make Buddies more accessible and enjoyable for everyone. You may reach us in any of the following ways:

  • By mail to 12 Alexander Street, Toronto ON, M4Y 1B4
  • Send an e-mail to
  • Call us at 416-975-9130
  • Speak to our staff in person while you are here